Have Questions? We’ve Got Answers.
Welcome to the OutFliq Help Center — your go-to place for quick answers about orders, payments, returns, shipping, and more. Whether you’re a first-time buyer or a regular customer, our FAQs are here to make your shopping experience smooth and hassle-free.
What is OutFliq?
OutFliq is a multi-category online marketplace offering a wide range of products — from fashion and electronics to home essentials and accessories. We connect verified sellers with shoppers across India.
Do I need to create an account to shop?
You can browse freely, but to place an order, track shipments, or manage returns, you’ll need to create an account with a valid email or phone number.
How do I contact customer support?
You can reach our support team via email at support@outfliq.com or WhatsApp using the chat icon on our website. We’re here Monday to Saturday, 10 AM – 7 PM IST.
Is OutFliq available as a mobile app?
We are currently working on launching our official OutFliq mobile app to enhance your shopping experience. Until then, you can enjoy a fully responsive and mobile-friendly experience directly on our website.
Quick Answers
Find instant solutions to the most commonly asked questions — from orders and payments to returns and shipping.
Ask a Question
Still need help? Reach out via WhatsApp or email. Our support team is ready to assist during business hours.
Account Support
Manage your profile, track your orders, reset passwords, and more — all from your personal OutFliq dashboard.
More Questions You Might Have
Each product page includes return eligibility under the “Returns & Exchange” section. Generally, items must be unused, unwashed, and returned with original packaging within 7 days.
Yes! OutFliq allows you to shop from multiple sellers in one cart. However, items may arrive in separate packages based on seller dispatch timelines.
We do support bulk orders for select categories. Please contact our support team with your requirements, and we’ll assist with pricing and availability.
