Building Trust on OutFliq: How We Ensure Safe Shopping and Selling
Trust is the foundation of any successful marketplace—and at OutFliq, it’s built into every interaction. From verified sellers to secure payments and transparent policies, here’s how OutFliq creates a reliable space for buyers and sellers alike.
Verified Seller Profiles
OutFliq ensures every seller goes through a basic identity and product quality verification process.
Once approved, their profile includes:
- A verified badge
- Business information for transparency
- Customer ratings and reviews
This helps buyers confidently choose sellers based on performance, not guesswork.
Secure Checkout System
Our platform uses industry-grade encryption and secure gateways to process payments.
What buyers get:
- Safe transactions via UPI, cards, and net banking
- Order confirmation via SMS/email
- No data stored or misused—GDPR-compliant security
Real-Time Order Tracking
Each order placed on OutFliq comes with real-time status updates:
- Packed, Shipped, Out for Delivery, Delivered
- Tracking links for courier partners
- Notifications via email and in-dashboard alerts
Transparent Return & Refund Policies
We keep things clear:
- All returnable products are clearly labeled
- Return requests can be raised directly from your dashboard
- Refunds are issued via the original payment method within 3–5 business days
Seller Performance Ratings
To protect buyer interest:
- Every completed order is followed by a feedback form
- Reviews are monitored to detect spam or fraudulent behavior
- Sellers consistently rated low are flagged for review
Dispute Resolution & Support
In case of any issues:
- OutFliq’s support team is available via email, chat, and call
- Most queries are resolved within 24–48 hours
- Buyer protection is a priority, especially for delayed or defective deliveries
Key Takeaways
- Verified sellers and product listings
- End-to-end secure checkout and data protection
- Clear refund/return process and visible seller ratings
- Reliable customer support for issue resolution
